Compliments
We LOVE to hear about it when we've done something right. It's what we're here for and why we do what we do!!
Please send us an email if you would like to let us know about.....
* something amazing your child has achieved ......
* something fabulous one of therapists have said or done ......
* a product you've received that has been helpful for your child .......
* something about our customer service that you've appreciated .......
Complaints
While we don't really like getting complaints, it's important that we know if something isn't right. So please tell us so that we can respond. Please be assured that your comments can be kept confidential, and that we can respond to your feedback without identifying you.
* Something went wrong with our therapy services ......
* I need to feedback about an issue with a therapy product ......
Please click here to let us know your concerns. You can also phone 9332 2223 and ask to speak directly to Caryn or Penny.
Here is our policy on how we handle Complaints and Feedback
